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Registration Key

  • Paul Gilman
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08 Jan 2015 15:03 #2905 by Paul Gilman
Replied by Paul Gilman on topic Registration Key
Hi Mike,

Thanks for the update, and I'm glad you got things working.

I just updated my Mac to OS X Yosemite this morning, and SAM seems to work fine. (I still have to control-click the icon to give OS X permission to start it.)

Best regards,
Paul.

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  • Carolina Gabriela Sandoval
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17 Jun 2026 10:29 #14568 by Carolina Gabriela Sandoval
Replied by Carolina Gabriela Sandoval on topic Registration Key
Hi Paul,

I seem to be having a similar issue where I can't seem to register with the same key. I have a key I obtained back in March but it doesn't seem to work anymore. When I try to use the key it say that I have no internet connect and same when I try to register. Im not sure what to do about the internet connection since I am using the same one as before. 

Thank you,

-Carolina S

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  • Paul Gilman
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22 Jun 2026 11:28 #14575 by Paul Gilman
Replied by Paul Gilman on topic Registration Key
Hi Carolina,

There seems to be an intermittent issue with the SAM software registration servers. Please try again: If you see the registration window after starting SAM, if your email address and key are already populated, just click Confirm. If the email and key fields are empty,  type or paste your email address and your SAM software key, and then click Confirm. You should only click Register if you do not already have a key, or if you need to request to have your existing key emailed to you.

Please let us know if you continue to have trouble.

Best regards,
Paul.

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