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Problems connecting to SAM

  • Jesús Polo
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12 Jun 2026 00:04 #14567 by Jesús Polo
Problems connecting to SAM was created by Jesús Polo
Hi Paul

I don't understand what is happening to me. ISAM cannot connect to the SAM server. I tried the new key you sent me and did not work. I'm trying to find what is happening but it seems that teher is something wrong from CIEMAT connection. Here is an screen captura of the problem. 

Thanks a lot for the support and I'll keep you updated on this

Jesus

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  • Paul Gilman
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22 Jun 2026 11:31 #14576 by Paul Gilman
Replied by Paul Gilman on topic Problems connecting to SAM
Hi Jesus,

Unfortunately, we are having some intermittent problems with the SAM registration servers. Please try again, and let us know if you continue to have trouble.

Best regards,
Paul.

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  • Jesús Polo
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22 Jun 2026 12:12 #14577 by Jesús Polo
Replied by Jesús Polo on topic Problems connecting to SAM
Hi Paul

I solved my problms finally. It is curious but I removed SAM from all my computers and installed again and magically the key worked and everything wroked properly.

I can't imagine what was the problem, but anyway I can use SAM normally

Thanks a lot for all your help and support

Best

Jesus

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