Bug Reports

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ICON_Under-Construction

This topic describes SAM 3.0 and has not been revised for SAM 2009 Beta.

You may find useful information, especially if you are new to SAM, but some of the information may be inconsistent with the new version.

Solar Advisor is under development and may occasionally fail. If you encounter a bug while using the software, Solar Advisor displays an error message giving you several options.

SS_error-message

It is unlikely that you will encounter a bug as you work through this guide, but if you do, in the error message window, click continue application. If the message persists, click restart application to restart the software.

Note. If you encounter a bug during your work, in the error message window, click send bug report. The Solar Advisor support team will receive a copy of the bug report and contact you to help resolve the problem. You can also contact the Solar Advisor support team directly by sending an email to solar.advisor.support@nrel.gov.